FAQS

Common Queries

About the product

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What Metal Products Do You Mainly Deal In?
Our factory mainly produces galvanized steel coils/sheets, color coated steel coils/sheets, aluminum coils/sheets/foils, stainless steel coils. We also have hot rolled steel coils/sheets, H steel, angle steel, wire rods, steel pipes, square pipes, round steel and other metal related products.
How To Choose The Specifications And Materials Of Metal?
We provide a variety of specifications (thickness, width, length) and materials (such as Q235B, Q355B, 304 stainless steel, etc.), which need to be selected according to your usage scenario (such as load-bearing, corrosion resistance, etc.). Our sales team can provide you with professional advice
Is There A Quality Certification?
All products comply with national standards (such as GB) or international standards (such as ASTM, JIS), and provide a warranty, third-party test report, etc.
How Long Is The Delivery Cycle?
Conventional products are in sufficient stock and are generally shipped within 3-7 days; customized products need to be negotiated according to the production schedule (usually 15-30 days).
Essential Questions

Price And Order

Common Queries

About the product

Common Queries

About the product

Please add my WhatsApp: ‪+8618853108009‬
How Is The Price Of Steel Calculated?
The price fluctuates according to the material, specification, market conditions and order quantity, and is generally tax-inclusive (it can be indicated whether it includes freight). You can inquire through the official website or contact customer service to get a real-time quote.
What Is The Minimum Order Quantity (MOQ)?
The MOQ of different products is different. Conventional products usually have a minimum order of 1 ton, and customized products may require a higher minimum order quantity. Please consult sales for details.
Is Sample Purchase Supported?
Small samples are available for some products, and sample fees and freight must be paid. After the bulk order is reached, the sample fee can be deducted from the payment.
How To Deal With Quality Problems?
If there are quality problems after receiving the goods, please keep the receipt and contact customer service within 24 hours, we will arrange return or compensation.